@hunnybiskuttz Yes Natalie, you’re able to manually revoke all transactions to place them on temporary hold and eligible for immediate refund. Are you using the biometric or app wallet ?
2,859
@Cryptogauntlet_ Hi! When did you notice the transaction? And are you using the biometric or app wallet ??
2,275
Hi Tony! When did you notice the transaction? And are you using the biometric wallet or app wallet ??
3,752
@riotcookie I’m really sorry you’re dealing with this. I tried messaging you, but your DMs are closed. Did you get the video guide I sent about revoking permissions and rekeying your wallet?
1
3,521
Even if you interact with the normal app, your seed stays in your biometric device❗️❗️❗️
Can't be exposed to hackers unless you were also signing transaction details on the wallet app, too.🚨‼️
#DCENT #DCENTWALLETS
1
4
4,275
@smdirectorsink I’m deeply sorry about your loss of assets due to the exploitation on Dcent Wallet — that’s not the standard we aim for. Please DM me your ticket ID, tx hash so our blockchain team can review.
2,604
@GirodoJohn Hi John! When did you notice the transaction? And Do you have an existing support ticket ID we can reference?
2,641
@sumerbreze46 Hi! Did you manually revoke all transactions to place them on temporary hold and eligible for immediate refund ?
2,711