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Joined December 2011
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Whatever happens this festive season, our social media customer service team are still here if you need them🎄
8am - 2pm on Christmas Day, Boxing Day and New Year’s Day
8am – 10pm (our normal hours) on all the Bank Holidays
If you’re worried about rising energy bills and need support, there’s lots of ways we can help. Take a look at your options here.
Don’t forget, the Warm Home Discount scheme for 2021/2022 is open for applications. And if you’re eligible, you could get £140 towards your energy bills.
Worried about the cost of your energy this winter, saving energy around the house can really help fight against rising costs – and it’s easier than you might think.
Here are our simple, everyday tips to use less in every room…
There’s a LOT going on in the energy market right now. Here’s what’s happening, what it means for you and what we’re doing to help 👇
Good news for our PAYG customers! @Payzone_UK have extended their network - you can now pay your British Gas bill and top up your gas and electricity at 460 Tesco Express and Tesco stores nationwide.
Find your nearest store here: storelocator.payzone.co.uk/
Winter is a way off, but now's actually the perfect time to check your heating's working properly with our easy checks
1️⃣ Switch your thermostat to 30°C 🌡️
2️⃣ Turn up your radiators & leave on for 30 mins ⏱️
3️⃣ Check that your boiler’s come on & your radiators are warming up 🔥
Morning 🤗, we're here and ready for the week ahead. If you've any questions today just let us know we're available till 10pm.
As the weekend ends for us we hope you've had a great week and ready for the one ahead. We'll be back online tomorrow from 8am
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Good morning, hope the sun peeking through for you today, if you need any help we're here till 6pm.
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That's all for today folks, enjoy the remainder of your day, sleep well 😴 and we'll be back tomorrow at 8am.
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Another weekend begins 🌅, If you need any help from our Social Media Team, we're here till 6pm to pick up your message and get back to you.
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Good morning Folks, yeah its Friday! Our Social Media Team are on hand to help till 10pm this evening 😊.
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Morning all, our Social Media team are on here to help today till 10pm, drop us a DM if you have any questions.
Hope you've had a great day, we'll be back tomorrow from 8am till 10pm if you have any questions just drop us a message.
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Mid week and if there is anything our Social Media Team can help you with just let us know, we're here till 10pm.
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