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Citizens

@CitizensBank

Here to help make you ready for whatever's next. #MadeReady For customer assistance, please DM @AskCitizensBank

spr.ly/CitizensFAQ
Joined November 2010
  • Tweets33.6K
  • Following128
  • Followers25.6K
1.9KMedia
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Replying to @louberd
@louberd If any further assistance is needed, for your privacy, please send us an email at askcitizensbank@citizensbank.com. -Jeanie xitter.twitterapi.xyz/messages/compose?recip…

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Replying to @CrosseyedMary19
@CrosseyedMary19 Please know that we truly value you as a Citizens customer. We are committed to improving your experience, and a representative from our Office of the Customer will be reaching out to you after reviewing your case to provide further assistance. -Jeanie xitter.twitterapi.xyz/messages/compose?recip…

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Replying to @CrosseyedMary19
@CrosseyedMary19 Thank you for sharing the screenshots Tracy. This is very helpful, I will forward this information right away. We truly appreciate you bringing this to our attention. -Jeanie xitter.twitterapi.xyz/messages/compose?recip…

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Replying to @CrosseyedMary19
@CrosseyedMary19 Thank you so much for sharing that information Tracy. I will be reaching out to our Executive Customer Service Team for further guidance. Please allow some time before an agent reaches out to you with further assistance. I do hope you enjoy your day. -Jeanie xitter.twitterapi.xyz/messages/compose?recip…

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Strong Q3 results reflect our focus on strategic growth and customer value. Highlights: sequential 9% PPNR growth, increased fee income led from Capital Markets & Wealth, & strong Private Banking deposit growth. Read the full report here: spr.ly/6014ALs46
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Today we reported strong 2Q25 financial results, reflecting continued momentum across our businesses. Highlights include strong NII & fee growth, and the continued build out of Citizens Private Bank and Citizens Private Wealth. Read the full report here: spr.ly/60194h96D
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Today we announced our 1Q25 earnings highlighting our strong capital and liquidity position and progress on key initiatives, including the continued build out of Citizens Private Bank. Read the full report here: spr.ly/2025FirstQuarterEarni….
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Today we announced Q4 2024 earnings and key results. Read the full report here: spr.ly/6018a9fNj
Image from Citizens (@CitizensBank)
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"We were pleased to post solid performance in Q4 given strong execution of our key initiatives and nice improvement in our net interest margin,” said Chairman and CEO Bruce Van Saun.
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As the #CaliforniaWildfires continue to affect our community, we are unwavering in our commitment to support our colleagues and customers. Please stay safe and informed; for more assistance and resources, visit: spr.ly/6015aH8c9
Image from Citizens (@CitizensBank)
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Replying to @KhalidaCalvin
@KhalidaCalvin I'm so sorry that you are having trouble using your card. I know how frustrating this is! Please send us a message with your full name and phone number so that I can look into this for you. You can also call: 800.922.9999 to speak to an agent directly. - Sam
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Today we announced Q3 2024 earnings and key results. Read the full report here:

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"While Q3 was impacted by the drag from forward-starting swaps that commenced in July, as well as some fees that pushed out to Q4, we project a strong fourth quarter and launch into 2025." said Chairman and CEO Bruce Van Saun.
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As #HurricaneMilton nears, we’ve temporarily closed several of our branch locations as we focus on safeguarding our communities. For more updates and resources, please visit spr.ly/6017UQvt1
Image from Citizens (@CitizensBank)
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Replying to @HolleyE85926
@HolleyE85926 I'm sorry for any frustration. I'm not sure why this happened but if you are still having issues, please send us a DM when you can with your full name and phone number. Thank you - Samantha
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Today we announced Q2 2024 earnings and key results. Read the full report here:

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“We delivered solid performance in the second quarter, featuring strong fee performance across Capital Markets, Wealth and Card, excellent deposit trends, good expense discipline and credit metrics in line with expectations,” said Chairman and CEO Bruce Van Saun.
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Today we announced Q1 2024 earnings and key results. Read the full report here:

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“We are executing well on our key strategic initiatives, including the Private Bank, NYC Metro, TOP 9 and servicing Private Capital. We remain comfortable with our full year guidance and are excited by our medium-term prospects,” said Chairman and CEO Bruce Van Saun
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Replying to @frogboy46
@frogboy46 Hello, Shelby. I'm so sorry that you are having trouble with the app loading. Have you deleted, reinstalled and made sure your phone is up to date? These are just a few things that might affect the app. Thank you - Samantha
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Replying to @LindsayJHiggins
@LindsayJHiggins I'd like to reach out to the branch you went to and have a banker reach out to you directly that can help and make an appointment with you. Please confirm the branch you went to. Thank you - Samantha
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Replying to @linkinlady812
@linkinlady812 Thank you for sharing that information. I do apologize for any inconvenience this has caused you. Have you received anything in the mail about this account? -Jeanie xitter.twitterapi.xyz/messages/compose?recip…

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Today we announced Q4 2023 earnings. Read the full report here:

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“We continue to execute well and posted solid performance in Q4,” said Chairman and CEO Bruce Van Saun. “Key strategic initiatives like the Private Bank, NYC Metro, TOP 9 and Non-Core are all on track, positioning us well for medium-term growth and enhanced returns.”
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Today we announced Q3 2023 earnings. Read the full report here: spr.ly/6012ukARr

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“We continue to post solid results through a dynamic environment,” said Chairman and CEO Bruce Van Saun. “We will continue to play strong defense given the external environment, while advancing important strategic initiatives.”
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