
Official @Coinbase Support Account. Do not post private info publicly.
Joined June 2014
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Strong security also means being vigilant.
For account questions, our official help channels offer guidance on resolving issues and securing accounts.
Coinbase will never ask for a password, 2-step verification code, or for someone to move crypto to a new address.
Users come to Coinbase to keep their money secure. We make sure that stays true.
Secure custody is daily work for us, not a one-time achievement.
That means 1:1 backing, >99% of funds in offline cold storage today, audited financials, key splits, no single points of failure and so much more.
Find out about that so much more here ↓
coinbase.com/blog/how-coinba…
Learn more about the safeguards behind customer assets ↓
coinbase.com/blog/how-coinba…
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Is your account security Excellent, or does it need attention? Now you can know in seconds. Introducing Security Score: personalized recommendations you can act on in one tap. Check yours → accounts.coinbase.com/securi…
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Coinbase Support retweeted
We've scheduled system maintenance for Saturday, November 14 around 1pm ET, estimated to last up to 4 hours.
During this time:
→ Your funds will be safe
→ Users may experience degraded performance across multiple products
More details: status.coinbase.com/
Coinbase has not had a data breach.
Amplitude, an analytics vendor, experienced a security incident which impacted a small subset of Coinbase customer contact data, among other Amplitude customers.
We’ve found no evidence of unauthorized access to Coinbase systems, and customer funds were not impacted.
We are notifying impacted customers and regulatory agencies in accordance with our legal obligations.
2/ Before trading, confirm:
• The contract address
• Asset flags and token permissions
• Liquidity, price impact, and holder concentration
• The network and fees
If anything looks unclear, pause.
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4/ If you proceed, a small test transaction may help you confirm token liquidity.
Never connect your wallet or sign a transaction from an unverified link. Losses from unverified tokens may be outside Coinbase’s ability to address.
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5/ Review Coinbase’s DEX trading safety guide before you trade:
help.coinbase.com/en/coinbas…
Need help? Use official in-app support. Never share your recovery phrase, password, or 2-step verification code.
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1/ DEX assets trade on third-party decentralized exchanges and may not go through Coinbase’s listing process.
If you’re using a self-custody wallet, verify what you’re signing. Onchain transactions generally can’t be reversed.
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DEX trading can give you access to more assets—but it also comes with risks. Before you trade, take a moment to check: 🧵
To get started: Open Coinbase → Account & Settings → Security, then check your security score at the top.
Review the factors affecting your score, then open the top recommendation and follow the suggested setup. Start with one step at a time.
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Read more here: help.coinbase.com/en/coinbas….
Use official in-app support if needed. Never share your password or 2-step code.
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Start with your security score.
Find it, review the recommendations, and take the next suggested step.🧵
Don’t send crypto to get crypto back. Giveaway scams can look convincing, but the promised prize never arrives. Learn the red flags and what to do if you’ve already sent funds: coinbase.com/blog/consumer-p…
One setting can add extra safety before a transfer completes.
Here's how Transfer Protection's threshold, verification methods, trusted contacts, and time delay work. 🧵
Set a Time delay from 6–48 hours. During the wait, watch the transfer details and cancel a pending transfer if it looks suspicious. Coinbase may send email, SMS, and push notifications.
Settings and methods can vary by account or product.
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Learn how to set up Transfer Protection: help.coinbase.com/en/coinbas…
If an option is unavailable or an approval is pending, use official in-app support. Never share your password or 2-step code.
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