Cox is now Spectrum. This page is being sunset. Follow @Ask_Spectrum Please restrict private info to DM's. Spectrum's privacy policies at https://xitter.twitterapi.xyz/t.co/vozj1yY94r
Joined July 2008
- Tweets512K
- Following41.8K
- Followers45K
- Likes856
Pinned Tweet
Get ready for what’s next – unlimited data, no contracts, simpler pricing, faster speeds and TV plans that combine live TV and streaming all in one plan for one price.
Join us at our new home at @Ask_Spectrum
@DJRaySamora
Hello.
Thank you for reaching out. My sincere apologies for the ongoing confusion and late response. What I have done was escalated this issue to our higher-ups.
-L.L.
1
2,033
See what’s next – unlimited data, no contracts, simpler pricing, faster speeds and TV plans that combine live TV and streaming all in one plan for one price.
Follow us at our new home at @Ask_Spectrum
4
1,914
Hi Cox followers, it's time to make the move.
Interested in learning more? Please join us at our new home on @Ask_Spectrum
6
4
2,337
@AlexWalason
Hello.
My apologies for the ongoing service issue. I would like to investigate and provide any information that's available. To start in a DM please provide the full name, complete address and pin associated with the account.
-L.L.
3
2,002
@TimmyTimTimQ I understand you're tired, but before you leave, can you please confirm the date and time that works? I cannot make that decision for you. Thank you!
2,984
@TimmyTimTimQ I can have a tech out as soon as Friday from 1-3pm, 3-5pm, or 5-7pm. Please let us know if this date, and what time works best for you?
-Julian
1
1,885
We're excited to welcome Cox to Spectrum! Trusted by millions to provide the seamless Internet, TV, and Mobile service you count on every day. Stay tuned, we'll keep you posted every step of the way.
@L_Vinnett I'm unable to reply to your DM because you're not following @CoxHelp. Please follow us and send another DM. Thanks so very much!
-Steff
4
2,230
@DarthAmin Please follow us in order for us to continue to troubleshoot your issue. Thanks, -Lisa
1,836
@loveoflying This is an area-wide outage, I'm not able to see the cause for the service disruption; however, I can see our crews are working on the repairs to get everyone's service back on.
-Heather
@OldHeadMike Hi, I was able to verify that there is an outage in the area that is causing service interruptions. The estimated time of full repair is 9:06PM. You can also text UPDATE to 269898 to check for outage updates.
2,087
@i_got_a_glock It shows a DM is not allowed. Please email us at Cox.Help@Cox.Com for assistance.
1
1,588
@igneouswx Hi. Please follow us again so that I can send you a DM. Thanks, Lisa
353
@SeoulRunner1993 Ron, thanks for sending your DM. I'm not able to reply privately since you aren't following us, but I can see that your inquiry is with our construction team and once the assessment is completed you will be contacted. -Colleen
461
@BostonAmy82 Amy, we take account security very seriously. We are not denying help at all. We have offered to call the home and speak with them directly, since you are not listed at all on the account at all.
-LJ
1,122
@Keven0299535563 That does not sound good. Please DM us anytime. We would be happy to help address any questions or concerns regarding your service.
-Dan
1
976
@TranHere We are here to help and check on this issue for you. Thank you for the DM with the address, we will respond there.
-LJ
116
@Javarich Hello, this does not sound good. We regret hearing that you may want to leave us. If we can assistance with any questions or concerns. Please DM us with your name and complete service address. We would be happy to help.
88