The status of the AI-Native Cloud. ☁️ Main account: @digitalocean Support: https://xitter.twitterapi.xyz/t.co/uTvtcG59Xd
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Resolved: Between 04:34 and 12:15 UTC, customers experienced service interruptions affecting App Platform deployment operations. During this window, customers may have been unable to deploy new applications or scale existing deploymen… stspg.io/txrkbrvfl4bz?u=b48b…
Monitoring: Our Engineering team has implemented a fix for the VPC Networking disruption. Customers should now be able to create and delete VPC peering connections, subnets, and routes as expected.
Previously pending operations have … stspg.io/1n5v2k9sxq46?u=gbcy…
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Resolved: Our Engineering team fully resolved the VPC Networking disruption as of 10:29 UTC. Customers can now create and delete VPC peering connections, subnets, and routes as expected.
Following the recovery, we monitored the affec… stspg.io/1n5v2k9sxq46?u=3444…
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Investigating: Our Engineering team is investigating an issue impacting the DigitalOcean public API & Cloud Control Panel. At this time, users will see elevated 5xx errors for all API requests, including things like creates for various products.
Users may also be unable to access cloud.digitalocean.com.
We are actively investigating the root cause and will provide updates as soon as more information becomes available.
We apologize for the inconvenience and appreciate your patience.
Investigating: Our Engineering team is investigating an issue impacting our Cloud Control Panel and API. Users attempting to make API requests could see 5xx errors and users attempting to access the Cloud Control Panel may see gateway… stspg.io/hsgp2dqk83jk?u=hs5t…
Identified: Our Engineering team has identified the cause of the issue impacting the Cloud Control Panel and API and is actively working on deploying a fix. At this time, users will continue to see timeouts/5xx errors, but may intermi… stspg.io/hsgp2dqk83jk?u=zgbr…
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Investigating: Our Engineering team is investigating an issue impacting multiple services including the Cloud Control Panel and API.
Users may encounter errors when accessing their accounts or using the API.
We are actively working … stspg.io/4prtndy9bd0t?u=tqml…
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Monitoring: Our Engineering team has implemented a fix for the issue affecting the Cloud Control Panel, API, and related services.
We are observing recovery, and users should now be able to access their accounts and use the API with… stspg.io/4prtndy9bd0t?u=33cp…
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Investigating: As of 17:47 UTC, our Engineering team is investigating reports of intermittent 504 errors when making requests to api.digitalocean.com and cloud.digitalocean.com. Users may experience sporadic errors, resulting in a… stspg.io/pt2c38386cj0?u=28wm…
Investigating: As of 16:34 UTC, our Engineering team is investigating reports of errors and timeouts on control plane operations for Managed Databases. The issue is affecting multiple database engines, including PostgreSQL, MySQL, Ope… stspg.io/d56qlw805ywv?u=98fg…
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Resolved: From 14:40 UTC to 14:52 UTC, users may have experienced errors when trying to use the API or while accessing our Cloud Control Panel at cloud.digitalocean.com.
Our Engineering team has implemented a fix and confirmed full … stspg.io/m90xhsr721tq?u=b7q1…
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Investigating: Our Engineering team is investigating an issue with our Support Portal. During this time, users will be unable to access the Support Portal at cloudsupport.digitalocean.co…. We are aware of this issue and our Engineers are wo… stspg.io/j5r2ygs2hq4g?u=wh4l…
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Resolved: Our Engineering team has confirmed the full resolution of the issue impacting the ticket creation via the Support Portal. Customers should now be able to create tickets from within the Cloud Panel here: … stspg.io/j5r2ygs2hq4g?u=t27c…
Investigating: Our Engineering team is continuing to investigate the root cause of the issue affecting Managed Database and App Platform control plane operations.
We apologize for any inconvenience caused and appreciate your patienc… stspg.io/qpsgv2r0vhlt?u=rczf…
Investigating: Our Engineering team continues to investigate an issue with the Managed Databases control plane that is causing delays in the API calls. At this time, we are seeing performance improvement; therefore, Database and App P… stspg.io/qpsgv2r0vhlt?u=ssy0…
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Investigating: Our Engineering team is investigating an issue with Droplet creation in multiple regions. During this time, users may see an elevated failure rate for the creation of Droplets and other Droplet-based products, such as L… stspg.io/14clm1jzgnx2?u=nqtv…
Investigating: Our Engineering team is continuing to investigate the issue with Droplet creation in all regions. During this time, users won't be able to see the Droplet sizes when creating regular/basic Droplets from the Cloud Panel,… stspg.io/14clm1jzgnx2?u=bx7n…
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Resolved: From 23:31 to 23:46 UTC, users may have experienced errors when trying to use the API or while accessing our Cloud Control Panel at cloud.digitalocean.com. CRUD operations for all products would have been unavailable, but d… stspg.io/fb8b3651lx68?u=595t…
Investigating: As of 17:56 UTC, our Engineering team is investigating an issue impacting our Cloud Control Panel and API.
During this time, users will experience errors when trying to use the public API at api.digitalocean.com or … stspg.io/gdc6dgqd7r2j?u=1lng…
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Identified: As of 18:10 UTC, our Engineering team has identified the cause of the issue impacting our Cloud Control Panel and API to be a backend deployment and has rolled back the breaking change. We are already seeing signs of recov… stspg.io/gdc6dgqd7r2j?u=b4n7…
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Identified: Our Engineering team has identified and is currently repairing an issue affecting database engine metrics in the Cloud Control Panel for Managed Databases.
Users with PostgreSQL, MySQL, Kafka, OpenSearch, or Caching datab… stspg.io/ybpcvfcxnh9z?u=dpsj…
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Monitoring: Our Engineering team continues to monitor the issue affecting Database Engine metrics in the Cloud Control Panel for Managed Databases. The impact is mitigated and we are rolling out the update gradually during scheduled m… stspg.io/ybpcvfcxnh9z?u=s7k6…
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Investigating: Our Engineering team is continuing to investigate the issue with our Cloud Control Panel. At this time, users may experience errors while attempting to navigate any pages under cloud.digitalocean.com, which includes bo… stspg.io/phvv2gjl3pz8?u=jhx7…
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Investigating: Our Engineering team continues to investigate the root cause of the issue with our Cloud Control Panel, but has confirmed error rates are dropping. Most users should now be seeing recovery and be able to login and navig… stspg.io/phvv2gjl3pz8?u=j16w…
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Investigating: We are continuing to investigate this issue. stspg.io/dwr1q64dt8vk?u=gx43…
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Identified: Our Engineering team has identified the cause of the issue impacting our Cloud Control Panel and API and is actively working on implementing a fix. We are already seeing signs of recovery, and users should now have access … stspg.io/dwr1q64dt8vk?u=2bkp…
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Investigating: As of 00:16 UTC, our Engineering team is investigating an issue impacting our Cloud Control Panel and API.
During this time, users will experience errors when trying to use the public API at api.digitalocean.com or … stspg.io/jg533zg18jlt?u=1gzj…
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Investigating: We are continuing to investigate this issue. stspg.io/jg533zg18jlt?u=qp4d…
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We published a postmortem on our January 7th incident: stspg.io/ctrzzqxfnsq3
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Resolved: From 15:28 to 15:32 UTC, an internal service disruption may have resulted in users experiencing errors while using the Cloud Panel or API to manage Spaces Buckets, Apps, Managed Database Clusters, or Load Balancers as well a… stspg.io/xh9xylcrjnc9?u=r6hy…