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Have a question? We’re here to help you between 7AM-11PM. Please don’t share any personal or banking information publicly, instead you can DM us those details.

Joined May 2010
Photo by HDFC Bank Cares (@HDFCBank_Cares)Photo by HDFC Bank Cares (@HDFCBank_Cares)Photo by HDFC Bank Cares (@HDFCBank_Cares)Photo by HDFC Bank Cares (@HDFCBank_Cares)Photo by HDFC Bank Cares (@HDFCBank_Cares)Photo by HDFC Bank Cares (@HDFCBank_Cares)Photo by HDFC Bank Cares (@HDFCBank_Cares)Photo by HDFC Bank Cares (@HDFCBank_Cares)Photo by HDFC Bank Cares (@HDFCBank_Cares)Photo by HDFC Bank Cares (@HDFCBank_Cares)
Hi Arun, we regret the inconvenience caused. We understand your concern regarding the failed transaction and the related refund. Please DM us your registered mobile number and email ID so that we may review the matter and assist you further. -Rohita, Service Manager
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Hi Sumit, thank you for applying an HDFC Bank credit card with us, we reviewed your application in line with our internal policy guidelines. We wish to inform you that, we are unable to process your application currently as it did not meet our Residence Address Verification
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norms. It is a critical step in our application review process, ensuring safe and secure banking services. We extend our gratitude for choosing us and look forward to sharing a valuable relationship in future. -Rohita, Service Manager
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Hi Sunil, we sincerely regret the inconvenience caused. We have received your mail under reference number 2001705215 on November 03, 2026. We have also escalated your query to the concern team. Your case is under review, and the team will check and update you on or before
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November 05, 2026. -Ajay, Service Manager
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Hi Prawin, we apologize for any inconvenience caused. We are currently reviewing your inquiry associated with reference number 125501470 and our team will provide a response to your registered email address on or before November 21, 2026. We appreciate your cooperation and
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patience during this time. -Ajay, Service Manager
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Hi Abhishek, we regret the inconvenience caused to you. Kindly note the unique reference number for this correspondence is 125323145. The matter has already been taken up with the unit concerned and we will revert to you through E-mail on or before November 10, 2026. Your
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continued patience is appreciated in the matter. -Ajay, Service Manager
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Hi, we sincerely regret the inconvenience caused. We understand that our Branch official, Ms. Richa Pallavi, has contacted you and requested you to kindly visit any nearest branch and place a request for updating your address in the account so that the regularization process can
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be initiated. Please confirm whether you have submitted the request, along with the branch address where it was submitted. -Ajay, Service Manager
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Hi, we sincerely regret the inconvenience caused to you. We are unable to fetch the account details from available source, hence we request you to write us from their registered email ID on following web form link: 1.hdfc.bank.in/HDFCBK/K/DUvf…, detailing your complete concern.
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Please include reference number TW31102679570 along with the requested information so that we may provide you with a solution. Locate us: near-me.hdfcbank.com/branch-… Contact us: hdfcbank.com/personal/need-h…. -Ajay, Service Manager
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Request a call back for RM • WhatsApp Banking: Send a WhatsApp message to +91 7070022222 - "My RM" from the registered no. and RM details will be shared. • NetBanking portal under the option "Contact" (available on the top right side of the page). Website Link:
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Hi Amit, we truly apologize for any inconvenience you may have experienced. We have raised your query to the concerned team, and we will revert to you on your registered e-mail ID on or before November 18, 2026, vide Reference number 124881807. Please bear with us in the
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interim. -Ajay, Service Manager
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