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We are currently experiencing issues responding to our customers on X.
In the meantime, you can contact us on:
Facebook: facebook.com/GeorgeatAsdaOff…
Instagram: instagram.com/georgeatasda/
ASDA Help Centre: support.asda.com/help/
Please reach out to us there where we will be happy to assist you. Thank you for your understanding.
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@save_rugby Hi ! I am sincerely sorry to hear about this. Please can you DM us the details using the 'Asked to DM' option and quote "SMT" along with your order number, full name and email address and I will look into this for you. Thanks - Barakah xitter.twitterapi.xyz/messages/compose?recip…
@ladypscupcakery Hiya! We've received your DM, we're just getting back to you now 😊 - Beth
@DeadBoomerang Hey, Truly sorry about this! This isnt good service! Please can you DM us your order number, name and email and we can look into this for you. Sorry for the inconvenience, thanks -Eddy
@chaos_i Hi Imran, thanks for getting in touch. I'm sorry you've not received your refund yet, can you please drop us a DM with your order number and full address so we can further assist. Thanks Lewis.
@KlosinskaMarta Hey Marta, I hope you're well. I can confirm school stock will be available, you can find stock on this link direct.asda.com/george/schoo…. Thanks Lewis.
@sarahdutch90 Hi Sarah, you can return the item to store and you don't need to pay for any postage. Just log onto your orders, let us know what you're returning and how you'd like to! All the information can be found here - direct.asda.com/george/GRG_I…. Thanks, Jake.
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@tappess Good Morning, sorry to hear you're missing an item. Please DM us your order number, full name and address along with the name of the missing item. Thanks, Arron
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@nuggins Hey there, I'm really sorry this didnt get picked up earlier. That is exactly the sort of service we dont want. Please can you DM your order number, full name and address so we can investigate this please. Thanks, Arron
@MattCoombs1 Hey I would recommend contacting your local store as they can provide for you more information on this, or alternatively you can check the website to see if it becomes available on the website. Thanks -Eddy
@SwingMartin Hi Martin, thank you for the tweet. Please send these details on a private message so we can discuss this with you! Thanks, Eve
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@VikLar2906 Hi there, thanks for getting in touch and sorry to hear this! Please can you send us a DM with your name, email and order number and we'll look into this for you? Thanks, Jake.
@Craig18770362 Hey Craig, Truly sorry about this! Please can you DM us your order number, name and email and we can look into this for you. Thanks -Eddy
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@Rachel_Hope_11 Hey, truly sorry about this! Please can you DM us your order number, name and email and we can look into this for you, thanks! -Eddy
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@millisao9 Hey, thanks for the tweet. This is definitely not something we condone and i would like to investigate this for you. Can you please DM us with your order number, email and address. Many thanks - Jordan.
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@ColdJustice_ Hi there! So sorry this has happened can imagine the frustration caused due to this :( Can you please send us a DM with your order number and email address so that we can look into this for you! Thanks, Faris :)
@beckismith1993 Hey, unfortunately there isnt, im afraid... Sorry for the inconvenience -Eddy
@youknowmeyeh Hi Beck, thank you for your tweet. If the bib was bought online, please could you send us a DM with your order number, full name, and email address. Also please send us images of the bib and we can look into this for you. Thanks, Neha :)
@ltjhutchinson Hi Laura, I'm sorry to hear about this. Please could you send us a DM with your order numbers, full name, and email address and we can look into this for you. Thanks, Neha :)
@PaginEva Hey there, Thanks for getting in contac and If you could pop into a DM and provide yout full name, Order number and Email and what the issue is and we can look into this for you. Thanks Josh