Joe Pfalzgraf

@3D_Fuel shipment showed up today! Looking forward to profiles for my new Bambu H3C when they are ready for some full spectrum. Shop local!

Bite off more than you can chew, then chew like hell.

Just left " You Can See Everything" Going in, I knew a fair amount about the Theranos story and I had seen a couple of Nathan's things on YouTube Brought my 61 year old step dad who was completely unaware of any of it. We both thought it was captivating and left with lots to think about.

I want to share a rough customer experience to hopefully prevent someone else from experiencing something similar without knowing some things up front that I wish I had known going in. TLDR the product never delivered, company is aware it never delivered has tracking but is making me wait until it arrives back at their warehouse to discuss options. 40 days ago I ordered a Cloud Nine Hoodie for my 7 year old neice for her birthday. It is literally the only thing she was asking for. I was having it delivered to her address in WA state USA. Cloud Nine is a Canadian company that promotes their hoodies as helping with anxiety. They charge a premium price because of that. A child's XS hoodie was about $100. Almost immediately after ordering I was sent the first of what turned out to be several affiliate marketing offer emails. Pressing me to promote the product to receive commissions. The product then shipped from China(not a huge surprise) I had ordered 14 days early and the estimated arrival time at purchase gave several days buffer. Where things really went wrong is when it changed carriers once it arrived in the US. It was to be delivered by Yanwen Express. I was given a 4PX tracking link which defaulted to Chinese language. The promised delivery date came and went. I ultimately reached out to the company several days after the promised delivery date because I struggled to get information from the carrier and was told that the address was unable to accept packages. I verified the address was correct. This is an address that receives packages regularly from USPS, UPS, Fedex, Amazon etc. After going back and forth with Cloud Nine support by email they reached out to the carrier and they were going to attempt again. They once again said that they cannot deliver to the address. Ultimately, 24 days ago the package was sent back to Cloud Nine by the carrier. Cloud Nine knows the package was not delivered. They refuse to discuss options such as a refund or shipment to another address etc until the package arrives back at their warehouse. Apparently the return trip is back to China, the slow way. In the end, my neice did not get the thing she really wanted for her birthday(won't be the last time in life). I had to scramble for a replacement gift. Cloud Nine still has my money. The thing I think that really rubbed me the wrong way was the affiliate marketing emails I received almost daily before I ever receiving the product. That just seems scammy to me and likely accounts for part of the inflated price. I am also not a huge fan of how much they lean into the neurodivergent marketing but I suppose that is what it is. I feel like the right thing for company to do in the situation would have been to offer a refund or to ship a replacement since they had confirmation we didn't receive the product. I do not know if the product is good quality but if you are considering ordering be aware that the product will ship from China on a non standard carrier and if something goes wrong with delivery you may be waiting a long time for a refund or other options to become available. A quick google search shows I am not the only one who has had issues. Your mileage may vary.

Putting together my Fallout themed bookshelf(pardon the dust) my PipBoy 3000 is supposed to ship in June also!

https://xitter-newx.xyz-mikolabs.workers.dev/t.co/JjFBJIqiiD @loyalmoses Feels like maybe you could fit this into your broadened scope. I believe there is some Right to Repair issues with JD.

The more I am learing about this, the less it surprises me.

I put my money where my mouth is. I have been telling @loyalmoses to tell @polymaker Joel that I wanted refills as an option for months. Very excited to see these work on Bambu spools, I have several empties ready and now my AMS units will be much happier.

I'll just leave this here...

If you aren't watching @loyalmoses on youtube.com/@LMAfterHours or catching the Twitch streams at twitch.tv/loyalmoses what are you even doing with your life? We are doing big things with the Christmas Print Drive and I won this 120ml @VisionMiner Nano Polymer Adhesive just hanging out in chat!

When that @Polymaker_3D black Friday sale hits (plus a couple spools from @loyalmoses )

Know a family with kids who’d love a few Christmas surprises? Share this link for gift requests—part of the LM Christmas Print Drive. I am very proud to be participating this year. Lets spread some joy! @loyalmoses @Polymaker_3D print.thelmshow.com/products…

Do you know a family in need with kids that could use a few gifts for Christmas? Share this link for gift requests. This is what we have been doing with the LM Christmas Print Drive. @loyalmoses @Polymaker_3D print.thelmshow.com/products…

A lot of people dont know but LM stand for Little Moses. The more you know... @loyalmoses @Polymaker_3D

Had a beautiful spool of Polymaker Fiberon PET-GF15 show up out of the blue that I know I didn't order myself. Don't remember winning it either. This is either the work of @loyalmoses or @Polymaker_3D though and I am very excited. Have it in the dryer and looking forward to my first PET print.

What is LM giving away now? Cheating on Polymaker? Come see!! twitch.tv/loyalmoses @loyalmoses @Polymaker_3D

Relaxing chill music and beautiful 3D printing videography on LM After Hours on Youtube. Come check it out. youtube.com/live/KXpUqh-v6m0 @loyalmoses @Polymaker_3D @VisionMiner

Come join us for fun times, good conversation and giveaways on the LM Show!!! twitch.tv/loyalmoses @loyalmoses @Polymaker_3D

So I just counted rolls of filament(spools)at my office.... anyone take a guess? It's an egregious number. I may actually have a problem 😅