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CW: Illness, Cancer
It took me a while to process this, but I'd like to talk about my partner Rei’s situation.
I’ll promise you all this wont be too long and omitted some details so it would be easer for you all to read since it’s already hard for some people to read.
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I contacted to @ExpediaHelp about scammy hotel and they weren’t helpful at all. Don’t use @ExpediaHelp. They are helping the hotel industry to scam their customers.
It looks like AI written story, but I could see this can happen since the hotel industry especially hotel industry in NA are scam. In fact I’ve just got scammed by the hotel in NA.
Hotel Receptionist: “Your final bill is $925.”
Me: “Sorry? I booked three nights at $150 per night. That’s $450.”
Receptionist: “There are additional charges on your room. An extra guest, restaurant orders and late-night room service.”
Me: “I travelled alone. I haven’t ordered room service once.”
Receptionist: “That’s what the system shows.”
Me: “Then I’d like to see the records.”
She called the duty manager.
Manager: “What’s the problem?”
Me: “Your hotel is charging me for someone I’ve never met and food I’ve never eaten.”
The manager opened my reservation and started checking the charges.
A few seconds later, he frowned.
Manager: “Your original booking was for one guest.”
Me: “Correct.”
Manager: “But someone changed it to two guests on the second night.”
Me: “Who made the change?”
He checked the system.
Manager: “It was done using a staff login.”
Me: “And who added the restaurant bills?”
He scrolled further.
Manager: “The same account.”
I looked at the receptionist.
She had stopped typing.
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