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Last month, a man in his 50s sat in our lobby every day for a week.
He arrived at 9am in a suit and tie. He told reception he had an interview with the operations manager.
Every day, reception called up. Every day, the answer was, "Sorry, he's in meetings. Can you wait?"
He waited. All day. Then he left at 5 and came back the next morning.
Nobody told him the interview had been cancelled. The job was frozen. The email to him had bounced.
On Friday, the CEO walked through the lobby and noticed him.
He asked the receptionist, "Who's that?"
She said, "He's been here every day this week."
The CEO walked over and sat down next to him...
Our office Wi-Fi password has been the same for six years: "Jessica2019."
Every new hire asks who Jessica is.
Nobody knows. Except Tom, the IT guy. Tom set it up. Tom refuses to change it.
We found out from the receptionist. Jessica is Tom's ex-girlfriend. They broke up in 2019. He set the password the same week.
For six years, 80 of us have typed his ex's name about 20 times a day.
Last month, Tom handed out wedding invitations to the whole office.
We opened them in the kitchen.
Then everyone went very quiet.
The bride's name was...
Jessica.
The same Jessica. They'd got back together in 2024. Quietly. Tom hadn't told anyone.
At the wedding, the best man told the story. Our whole office was at table 9.
He said, "For six years, 80 people at his work typed her name every day. He says he never stopped hoping."
Jessica cried. Tom went red.
Our wedding gift from the office was a $200 router.
On Monday, the Wi-Fi password changed for the first time in six years.
It's now "StillJessica2026."
It took 80 people about four minutes to log back in.
Nobody complained.
Our office printer printed 300 pages overnight. On the expensive paper.
Nobody knew who'd sent it.
The first page just said: "Chapter One."
The office manager was furious. That paper costs $40 a box.
She picked up the stack to look for a name.
She started reading the first page for clues.
Then the second.
At 9:30am, she was still standing at the printer, reading.
By lunch, half the office was passing pages around.
At 2pm, someone found the name. Page 300. Very small.
It was our manager...
He'd been writing a novel for eleven years. On his lunch breaks. He'd never shown anyone.
He'd sent it to the office printer by accident instead of his home one.
When he walked in after lunch, 20 people were sitting around the kitchen holding pages of his book.
He nearly turned around and left.
Then the office manager said, "What happens on page 301?"
He said, "There is no page 301."
She said, "Then write it."
He finished the last chapter that month.
His book comes out in the spring. A real publisher. $15,000 advance.
The dedication says: "To the printer on floor 2. And everyone who wouldn't give the pages back."
I work on an IT helpdesk. Last month, a 71-year-old woman called in a panic.
She said, "My computer is possessed."
I've had a lot of calls. Never that one.
She said it typed by itself. It sent emails she didn't write. One went to her bank: "jjjjjjjjjjjj;;;;;;;."
She'd paid a man $150 to "clean" it. It got worse.
I asked her when it happens.
She said, "Only when I go to make tea."
I asked, "Do you have any pets?"
She said, "Just Duchess."
I said, "Can you go and look at your computer right now?"
There was a long pause.
Then she screamed...
"Duchess! Get off!"
A 14-pound cat. Asleep. Lying across her keyboard.
Every time she went to make tea, Duchess jumped up onto the warm laptop and "typed."
The emails. The bank message. A three-page document that just said "nnnnnnnnnnn."
She laughed so hard she had to sit down.
Then she said, "Oh no. The email to my vicar."
Duchess had sent him a message that said "ffffffffff."
He'd replied: "I'm so sorry to hear that. Are you all right?"
She called back a week later.
She'd bought Duchess a $12 heated pad. It sits next to the laptop.
Duchess hasn't sent an email since.
The vicar still asks after her.
I work at the front desk of a hospital. For a week, a scruffy brown dog sat outside the main entrance.
Every day. From 7am until dark. He didn't move. He just stared at the doors.
Security tried to move him on. He came back.
Someone called animal control. I asked them to wait one more day.
On Thursday, I checked his collar. A name tag. "Bruno." A phone number.
I called it.
A phone started ringing. Somewhere inside the building.
I followed the sound up to the fourth floor.
Ward 4B. Bed 12.
An old man was lying there, looking out of the window.
His phone was ringing on the table...
His name was Ernest. 83.
He'd been brought in by ambulance a week earlier. Bruno had chased the ambulance two miles to the hospital.
Ernest had asked the nurses about his dog every day. Nobody knew Bruno was outside.
I said, "He's downstairs."
Ernest started crying.
Dogs aren't allowed on the ward. The ward manager made an exception. Ten minutes. On a lead.
Bruno came through the doors like a rocket and jumped straight onto the bed.
Ernest's blood pressure dropped for the first time all week.
Bruno visited every day after that. The nurses fed him.
Ernest went home eleven days later. Bruno walked beside his wheelchair.
The nurses bought Bruno a $20 badge.
"Ward 4B Volunteer."
I'm an estate agent. Last month, an old couple came to view a house I was selling.
A small blue house. Three bedrooms. An apple tree in the garden.
They walked in. The wife touched the kitchen doorframe and started crying.
The husband crouched down and looked closely at the back of it.
I asked if they were okay.
He pointed at the wood.
Pencil marks. Faded. Names and ages beside them.
"Tom, 4. Tom, 5. Tom, 6..."
He said...
"That's our son."
They'd lived there for 30 years. They sold it in 1998 when money got tight.
The new owners had painted every wall. Except the back of that doorframe.
Tom died in 2019. They had almost nothing left from his childhood.
They wanted to buy the house back. They could afford $310,000. The asking price was $360,000.
I called the sellers that night. A young family. I told them everything.
The next morning, the seller called me back.
He said, "Tell them $310,000. And tell them we never painted that doorframe either. We couldn't."
The couple moved back in last month.
The pencil marks are still there.
Tom, 4. Tom, 5. All the way up to 18.
10
490
Our accountant, Barbara, is the quietest person in our office.
Soft voice. Never speaks in meetings. Ask her a question and she answers in four words or fewer.
Last month, a group of us took the train to a conference.
At the station, a voice came over the speakers.
"The 9:15 service to the city centre is now departing from platform four. Please mind the gap."
Barbara looked up. She went slightly pink.
Then the next announcement.
"We apologise for the delay to the 9:30 service."
Barbara covered her face with her hands.
My co-worker looked at her. Then at the speaker. Then at her again.
He said, "Barbara?"
She said...
"Yes. That's me."
In 2003, the train company held auditions for a new announcement voice. Barbara's sister signed her up as a joke.
She won.
She spent two weeks in a studio recording 4,000 announcements. Every station. Every delay. "Please mind the gap."
They paid her $3,000. She never told anyone.
For 23 years, millions of people have heard her voice every day. Including us. Every morning.
The whole office knew by lunch.
Now whenever the 5:40 is delayed, someone shouts, "Barbara! Why?"
She's started answering.
"Signal failure. Not my fault."
It's the most we've ever heard her say.
5
542
Our intern was asked to order pizza for Friday's all-hands meeting. 40 pizzas.
He added an extra zero.
At 11:45am, a delivery van pulled up outside our office. Then another. Then four more.
400 pizzas. $5,200. Already paid on the company card.
The office manager came down to reception and saw pizza boxes stacked to the ceiling.
She said one word: "Who?"
The intern was hiding behind a pillar.
The CEO walked in from a meeting. He looked at the pizza mountain. Then at the intern.
Everyone held their breath.
He said...
"Okay. Who's hungry?"
We ate 60. Then the CEO made some phone calls.
The hospital across the road, where the night nurses had just finished a 12-hour shift.
The fire station two streets away.
The homeless shelter by the station.
The primary school next door.
By 3pm, all 400 pizzas were gone. Fifteen of us spent the afternoon carrying boxes around the neighbourhood.
The local paper ran a photo of our intern carrying ten pizzas into the fire station.
Headline: "Intern's Mistake Feeds the Street."
He was sure he'd be fired.
The CEO gave him a $500 bonus.
He said it was the best $5,200 the company spent all year.
I'm a driving instructor. Two years ago, a 74-year-old woman booked her first lesson.
Edith had never driven in her life. Her husband drove her everywhere. For 51 years.
He'd passed away. She couldn't get to the shops. She couldn't visit her sister.
She said, "I'm too old for this, aren't I?"
I said, "Let's find out."
She failed her first test. Then her second. Then her third.
Six tests. Six fails. $85 each time.
Her family told her to give up. Her son said she'd embarrass herself.
She booked a seventh...
She passed.
Zero mistakes. The examiner said it was the best parallel parking he'd seen all year.
She sat in the car park and cried. So did I.
She bought a small red secondhand car. $6,000.
Her first drive was to her sister's house. 40 miles. She hadn't seen her in two years.
Her second was to the cemetery. To tell her husband.
She called me afterwards. She said, "I told him I park better than he ever did."
She drives every day now. The shops. Bingo. Her sister's every Sunday.
Last month, she gave her son a lift to the airport.
She says he was very quiet the whole way.
3
255
I've been a teacher for 32 years. In my first year, I gave my class an assignment: "Write a letter to yourself in 20 years."
I sealed them in envelopes. I promised to post them back in 20 years.
Then I forgot. I moved schools twice.
Last spring, I was clearing my attic. I found a box.
Thirty envelopes. Still sealed. Meant to be posted in 2014.
Twelve years late.
I spent three months tracking down every student. Old school records. Social media. Phone calls.
I found 28 of them.
I posted every letter. $2 a stamp.
Two weeks later, a reply came back. From a girl I remembered. Quiet. Always at the back...
She wrote: "In my letter, I asked myself one question. 'Did you become a teacher like Mrs. Hale?'"
She said, "I opened it in my own classroom. I've taught for 15 years."
She said, "I never knew you'd remember us. You did."
She invited me to her school.
Last month, I sat at the back of her classroom and watched her teach.
At the end of the lesson, she gave her students an assignment.
"Write a letter to yourself in 20 years."
She asked me to help seal the envelopes.
I'm 61. I told her I'd do my best to be around for the posting.
She said, "Don't worry. This time, I'll post them on time."
He said, "I'm so sorry. Who are you waiting for?"
The man told him. He'd been out of work for 14 months. He'd applied for 230 jobs. This was his only interview.
He said, "I wasn't going to miss it."
The CEO asked what he used to do.
Warehouse manager. 22 years. His company closed.
The CEO called the operations manager down to the lobby.
They interviewed him on the lobby sofa. For an hour.
He started on Monday. Warehouse supervisor. $62,000.
The CEO had the email system fixed that afternoon.
He also told reception to call him personally if anyone ever waits more than an hour again.
Nobody has.
