Uni kept saying, Wait 4 days, 2 days, then 5 days, 14 days, 1 more day, 3 days - it felt like these days would stretch into eternity. Finally reached out to @getmyrefundin & their legal team shut the circus down in days. Refund received. Guys, reach out to them. They'll help you.
Hi @getmyrefundin, need your help. @cards_uni isn't processing refund of annual fee. Spoke with 4 agents & 1 supervisor so far. All of them are saying, Wait for 48 hrs, wait for 72 hrs, again wait for 4 days, now again wait 2 days. Supervisor asked to wait 14 days, which I did.
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Hi @SwiggyCares - one litre additional pouch was missing & not delivered. Also, lots of leakage of oil from the can. Kindly collect it & issue my full refund.
Order id: 199390753388988
Reaching out here as no-one is showing up on chat.
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Hi @CRED_support - There's no update, email, notification regarding this order, which hasn't been delivered yet. While others have been delivered, this one is pending. Unable to find details in app of 'coin rush' orders that were placed. Kindly have a check & provide the status.
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Replying to @SwiggyCares
@SwiggyCares - order ID 193419452573814: Delivery executive is at the resto since 45 mins and the chat agent isn't responding even after 15 mins. Can this be checked?
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@SwiggyCares - I've cancelled this order and placed a new one. Kindly deliver at least this one. It's already 10 pm.
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Hi @YESBANK - I had applied for a credit card a few weeks ago and now only the final step of vKYC is pending for approval and dispatch. Could you kindly confirm which credit card I had applied for as I don't recall which one it was, so that I can go ahead and complete the KYC?
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Kindly unassign this abusive delivery executive & assign a new one. He said that if I don't cancel, he will pick it up & just go away. I said, "OK, do that." He then said, "Oye l**d* k* b***" I had to immediately disconnect the call. Hope this is looked with seriousness.
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@FiCares - It looks like only 5 to 10 people are hired for customer support. The wait time, every single time, is more than 30 to 45 mins and still no-one comes on, even for salary and infinite account holders.
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@FiCares - I shifted my salary account from HDFC to Fi. Now given this kind of egregiously long wait time 24/7, I may have to shift back to the previous bank.
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Replying to @SwiggyCares
@SwiggyCares - Swiggy Minis order is marked 'delivered,' but neither did I get any call nor the order has been delivered. Just received a WhatsApp notification that it's been delivered.
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Other banks: Congrats! Here's the pre-approved credit limit enhancement for you. Pls confirm to get the new limit.
@SBICard_Connect : Congrats! Here's the pre-approved credit limit enhancement for you. Pls confirm. "Sorry, due to internal policies, you're not eligible" 🤡🤡🤣🤣
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Replying to @SBICard_Connect
@SBICard_Connect - SBI giving the second most premium credit card (Elite) with a meagre limit of just 1 lakh is like having a Ferrari car with just ₹1000 petrol in it.
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@SBICard_Connect - It's a shame that an Indian bank doesn't fulfill the basic needs and requests of its customers in enhancing the credit limit even after spending excessively for 2 years. AMEX, on the other hand, considers increasing the credit limit every 6 months.
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Skipped afternoon lunch as we don't trust the railways food & relied on @zomato by scheduling the order for delivery at Pune station at 4 pm. Delivery partner didn't show up, didn't answer our calls & food wasn't delivered. Train left, order cancelled & refund thrown back at us.
We didn't have our food at 1 pm, waited till 4 pm, trusting you and placing the order, and then the order was cancelled. We don't deserve at least some amount of compensation for this headache? @zomatocare
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Replying to @Bank_on_Fi
@Bank_on_Fi - This offer which was redeemed using the coins is stuck like this since 2 to 3 days. When will it be processed?
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Replying to @SBICard_Connect
@SBICard_Connect : CC agents are giving contradictory info: some say that the one year timeline is counted from the day I received the upgraded credit card (Cashback to Elite in May 2023), & others are saying its counted from when the joining/annual fee is added (Oct 2023). (1/2)
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@SBICard_Connect : Please confirm which one is it—May to May or Oct to Oct, so that I can get an understanding on achieving milestone benefits by making spends of 3 lakhs, 4 lakhs, 5 & 8 lakhs in one year. (2/2)
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Replying to @SwiggyCares
@SwiggyCares Told agent to inform resto not to forget providing crispy noodles that come with manchow soup. This soup without noodles is like idli without chutney. He responded within a min that he has informed resto. Yet soup came without noodles. Need full refund or replacement
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