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Canada
Joined April 2009
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Experiencing service interruptions? For the latest details and to see if you may be impacted, click here: Rogers.com/outage
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Our teams are responding to the storm making its way across Atlantic Canada, which is bringing severe weather to the region. Our preparations include fueling our vehicles and deploying generators and back-up batteries.
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Please remember to charge your devices and follow the latest updates from Environment Canada.   For any service updates, please visit: rogers.com/support/outage
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Our teams are ready to respond to Tropical Storm Philippe, expected to bring severe weather this weekend to parts of Atlantic Canada and Quebec. We are preparing by fueling our vehicles and generators and bringing in additional technicians as needed.
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Please remember to charge your devices and follow the latest updates from Environment Canada. For any service updates, please visit: communityforums.rogers.com/t…
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Our teams are ready to respond to Hurricane Lee, expected to bring severe weather to parts of Atlantic Canada. Our preparations include fueling our vehicles and generators and bringing in additional technicians as needed.
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Please remember to charge your devices and follow the latest updates from Environment Canada. Stay safe! For any service updates, please visit: communityforums.rogers.com/
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We are monitoring the wildfires in Quebec, as we continue responding on the ground to the situation in Atlantic Canada. Please check roge.rs/42fk8RS for impacts to our network. Our thoughts are with those impacted and we hope you’re staying safe.
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Our teams continue to monitor wildfires in parts of Nova Scotia and New Brunswick. We are working hard to keep customers connected and appreciate your patience. Please visit communityforums.rogers.com/t… for updates to network coverage. Please stay safe.
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Some customers in Nova Scotia communities evacuated due to wildfires may be experiencing an interruption to their wireless services. This includes Upper Tantallon, the Westwood Hills and Highland Park subdivisions, and the Hammonds Plains area. Please stay safe.
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Our customers in Ottawa and its surrounding region, the greater Montreal region, and parts of Quebec are being impacted by hydro outages caused by the recent ice storm. (1/3)
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Our wireless customers remain connected, however some may notice a degradation of service with fewer available sites due to power outages. We are working closely with local hydros to restore full power to cell tower sites as soon as it’s safe to do so. (2/3)
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With today’s severe weather in parts of Ontario and Quebec, and moving into the Maritimes, we are monitoring for impacts to customers and our teams are ready to respond as it’s safe to do so.
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Please remember to keep your devices charged, and follow Environment Canada for updates on the storm.
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Our teams are ready to respond to the winter storm that’s expected to impact parts of Ontario this afternoon and overnight. Please remember to charge your devices and follow the latest updates from Environment Canada. Stay safe!
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To help Canadians stay connected to loved ones following the earthquake in Turkey and Syria, Rogers is temporarily waiving long-distance calls and SMS for Rogers, Fido and chatr customers to both countries until Feb 28, 2023.
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During the winter storm over the holidays, our local crews worked closely with local hydro to restore services for customers impacted by power outages. Thank you to our customers for their patience and to our crews who worked over the holiday weekend to restore services.
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With the severe weather, some customers in parts of Ontario, Quebec and Atlantic Canada continue to experience service interruptions due to hydro outages. Our crews are working around the clock to restore service as it's safe to do so. Stay safe!
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We continue monitoring for impacts to customers as severe weather brings power outages to parts of Ontario and Quebec, and moves towards Atlantic Canada. Our local teams are responding as needed, as it’s safe to do so. Please remember to keep your devices charged, and stay safe!
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Our teams are ready to respond to the winter storm that’s expected to impact some areas of Quebec and Ontario. Please remember to charge your devices and follow the latest updates from Environment Canada. Stay safe!
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Our teams are mobilized to respond to Tropical Storm Nicole, expected to bring severe weather to Atlantic Canada this weekend. Our preparations include fueling our vehicles and generators and bringing in additional technicians from ON and QC as needed. Stay safe!
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Our team completed repairs overnight and wireline services are back online for all impacted customers in Bradford and surrounding areas, after a fibre cut caused by a third party. We sincerely apologize for the inconvenience.
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We’re aware of a service interruption impacting internet, TV and home phone services in Bradford and surrounding areas due to a fibre cut caused by a third party. Wireless services are not impacted. Our teams are on-site and we thank you for your patience.
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Destruction from Fiona can still be felt in many parts of the Atlantic. As soon as green light was given by authorities to enter Port Aux Basques, our local team was on the ground to reconnect customers to their services. Like neighbours helping neighbours through difficult times
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(3/3)While working safely and quickly as possible, we are clearing downed trees and fixing damaged lines. We are now at 99% of services restored across the region, including sites that are on either battery back-up systems or generators due to remaining power outages.
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