ARInsights' ARchitect Analyst Power 100 tech analyst | principal analyst @KramerandCo. Research #AI #Security #ESG #Collaboration #CX #DX #Cloud
United States
Joined December 2008
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- Following63.2K
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Scaling impact doesn't always mean serving more nonprofits. @Smartsheet's Heather Venard on how the Hack for Good pilot changed their plan, and why going deeper beat going bigger.
Watch: youtu.be/yP7yh5e6zPA
#HackForGood #CSR #TechForGood
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A polished impact report isn't proof of impact. @Smartsheet's Heather Venard shares how to tell which vendors are doing the work: look for real goals, reported progress and frameworks like ISO 42001.
Watch: youtu.be/yP7yh5e6zPA
#ResponsibleAI #ESG
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From Cloud Comms to AI-First: @RingCentral's Voice-Powered Transformation. In this episode, #RingCentral's John Finch and I explore agentic voice AI, why voice is the #CX moat, and a look at what's ahead. #ageofAI, #voiceAI #cx, xitter.twitterapi.xyz/i/broadcasts/1rGmqpMDQ…
Collaboration tools were built for desks. Most of the workforce isn't at one. I sat down with Mitel's Martin Bitzinger to unpack Mitel WX, a role-based UC platform built for frontline workers. #MitelWX #FrontlineWorkers xitter.twitterapi.xyz/i/broadcasts/1yGBePqmd…
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Epicor customers have always built strong communities. Now they can share the AI agents they build too. Olaf Schweinsberg on the Agent Marketplace.
Full convo: youtu.be/Osgf-_DasE0
#AI #AgenticAI #ERP
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No one knows a business better than the people running it. Olaf Schweinsberg on Agent Foundry — giving Epicor customers the tools to build their own AI agents.
Full convo: youtu.be/Osgf-_DasE0
#AI #AgenticAI #ERP
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ERP migrations have a reputation for being painful. Olaf Schweinsberg on how AI is changing that — faster data mapping, smarter onboarding, less friction.
Full convo: youtu.be/Osgf-_DasE0
#AI #ERP #DigitalTransformation
AI adoption means customers take a leap of faith with their vendor. Olaf Schweinsberg on why Epicor treats privacy + security as top priority, and how
Prism protects customer data.
Full convo: youtu.be/Osgf-_DasE0
#AI #DataPrivacy
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Privacy + security = the top priority for Epicor’s AI strategy, per Olaf Schweinsberg.
No training on customer data. Prism guardrails validating every input/output against approved policies.
Full convo: youtu.be/Osgf-_DasE0
#AI #DataPrivacy #CyberSecurity
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Before you touch AI, fix your data foundation.
Olaf Schweinsberg of Epicor breaks down what that means — mapping workflows, cleaning up outdated SOPs, and pulling out old data before layering AI on top.
youtube.com/shorts/HKqnpCO5V…
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"We decided the number of AI agents was not directly correlated to the measure of value and success." Russell Jukes on DXC's agent strategy 🎥 youtu.be/cxwaSTZqxYo
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"Once I've signed a contract, now I'm on my own." I've lived that. DXC's relationship with Amazon Q is the opposite — true co-innovation. 🎥 youtu.be/cxwaSTZqxYo
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"How do I know this is the truth? And if it's not, are you accountable to tell me?" Russell Jukes on the questions that keep him focused on earning trust in AI 🎥 youtu.be/cxwaSTZqxYo
"We don't just have an agent swarm of hundreds of thousands of agents and nobody can find one." Russell Jukes on how DXC helped shape Amazon Q's deployment security 🎥 youtu.be/cxwaSTZqxYo
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DXC built an AI playground with fake-but-realistic data so employees could experiment risk-free — then turned it into a company-wide competition. @RussellJukes explains 🎥 youtu.be/cxwaSTZqxYo
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There's a moment in every partnership when it stops being transactional. For DXC's Russell Jukes, that moment came when the relationship with Amazon moved from buyer-supplier to true co-innovation — where two companies work together as if they're one.
I asked Russell what led DXC to Amazon Quick after evaluating multiple AI platforms. His answer says a lot about what real technology partnerships should look like in 2026.
Watch the full conversation: youtu.be/cxwaSTZqxYo
#AI #EnterpriseAI #AmazonQ #DigitalTransformation #CIO
From AI Interest to AI Readiness: AI readiness starts with your data, not your model. @EpicorSoftware's Olaf Schweinsberg joins me on The Age of AI to talk Prism, a 2-week ERP migration, and where Cognitive ERP is headed next. 🎧 #AI #ERP #EnterpriseAI xitter.twitterapi.xyz/i/broadcasts/1AGRnZmoL…
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Exploring @ DXCTechnology's @Amazon #Quick Journey w/ CDIO Russell Jukes; how DXC became AWS’s customer zero for Amazon Quick, deployed to 115K employees before any client saw it. Adoption ≠ AI fluency, and why no CIO is ever truly late to #enterpriseAI xitter.twitterapi.xyz/i/broadcasts/1pKdRDaYB…
Before you call your AI infra "production ready" — can your team actually answer this?
Amit Naik of @cdatasoftware breaks down the 3 C's: Connectivity, Context, Control. Miss one, you're not ready.
youtu.be/_u9QcoSz7GQ
#EnterpriseAI #AIReadiness
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An agent gets onboarded. Next morning: an out-of-control AI bill.
Amit Naik of @cdatasoftware on why AI guardrails aren't optional — loops, runaway queries, and the security nightmares that follow.
youtu.be/_u9QcoSz7GQ
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