Live. Task. Love. For help/support visit https://xitter.twitterapi.xyz/t.co/xWsJQeCLgc
Joined February 2009
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- Following2.5K
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Paid β¬50, but the Tasker never showed up. Support tells me to go to PayPal, PayPal tells me to go to Support. I'm left paying for a service that was never provided. Customer Service has not been helpful! Please resolve it! @TaskRabbit #CustomerService #Taskrabbit
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@LeukhartAkkaya We sincerely apologise for the delay in getting back to you. Due to a high volume of requests, we kindly ask for your patience and understanding as our team works to address your request as soon as possible. Thank you for your understanding.
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Hi Annette, Please know that we have dedicated Support working around the clock to help the community so if you'd like to give us another chance, visit (help.tr.co/) and click the "Contact Us" button to send our team an email at your earliest convenience.
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I used @Taskrabbit to have someone help me move a few large items from a storage unit to a house. They keep sending me texts to leave a tip. No link. I go to the website. Can't log in. They have my email but they don't email which might contain a link. Can't use the app because these deliveries are new I guess and not part of the all yet? At least that's what the website led me to believe.
And I want to tip the guy ...
I wouldnβt recommend using @IKEA @Taskrabbit Had a couple closets installed and the installer didnβt secure the back of the closet. Been very difficult to get the job completed. Highly recommend you do it yourself or find a contractor that is reputable.
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Weβre sorry for your experience and would like to look into this further for you. Please visit help.tr.co and click the green and white chat bubble to connect with us at your convenience.
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This company is a scammer @Taskrabbit they steal from you. Literally. But when they see themselves in court room, they will lay the price. Lets start the game
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Weβre sorry for your experience and would like to look into this further for you. Please visit help.tr.co and click the green and white chat bubble to connect with us at your convenience.
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Hi Diamond, thanks for messaging Taskrabbit! For any assistance with booking a task please contact our Support team by visiting our website (Taskrabbit.com) and clicking the green "Help" button.
π The Taskrabbit Social Team
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@Taskrabbit you should change the UI in your app such that when I'm chatting with a Tasker, I can swipe right to go back to Tasks. Drives me nuts right now that it just tries to reply to a message and I have to click the top left to go back
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Hi Mikey, we appreciate you sharing your feedback. Your thoughts are valuable to us as we continue to develop and improve our product, and we've passed this info along to our teams to help understand these opportunities. Please let us know at help.tr.co if you nee...
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We apologize for your experience and appreciate your feedback as we work to improve. If you'd like to share more details with us, please visit help.tr.co and click the chat bubble to reach our team.
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Hi Reggie, We apologize for the experience youβve encountered. Weβve passed your feedback along to the appropriate person as we continually work to improve our community.
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The Tasker never showed up, so I had to cancel, but Taskrabbit still kept part of my money. Why should I pay for someone elseβs no-show? Terrible experience and unfair policy. I expect a full refund! When I contacted him, he sent me a picture from the hospital. I had no cancel
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Hi Anas! We are sorry to hear your Tasker did not show, thats never ok! Our Support team can help with this issue. To email our team visit help.tr.co (help.tr.co) and click the "Contact Us" button.
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@Taskrabbit itβs been 3 weeks and your app still is having β issues β and not letting people access it. Cmon do better & im going to need the refund and I do not recommend task rabbit to a anybody
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@IDarylWebster Thank you for your reply! We're glad you were able to create a support ticket and sincerely apologize for the delay in resolving this issue. If you're still experiencing any trouble, please reach back out through your ticket as our team is ready to help!
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We're so sorry for this experience! Our Support team can help with troubleshooting. To email our team visit help.tr.co and click the "Contact Us" button.
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We're so sorry to hear about these task cancellations! Our Support team can help with looking further into these charges. To email our team visit help.tr.co and click the "Contact Us" button.
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@Taskrabbit people should be able to leave reviews for taskers who cancel last minute. People should be able to know about them.
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Hi there! Our Support team can help with leaving a review. To reach our team visit help.tr.co and click the "Contact Us" button.
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@Taskrabbit
In today scenario you have not added email id or gmail login into your signup.
It is really shocking.
Unbelievable.
I haven't posted my project, becoz of it β at Faridabad Extension, India
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Thank you for sharing your feedback. Your thoughts are valuable to us as we continue to develop and improve our product, and we've passed this info along to our teams to help understand these opportunities. Please let us know at help.tr.co if you need assistance.
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