Official support handle for @Uber. Lost something? https://xitter.twitterapi.xyz/t.co/qdye6SPz9y
Joined September 2014
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@yvesolationn Estamos muy atentos a tus comentarios. Para poder darte un soporte m谩s adecuado y acompa帽arte mejor, te invitamos a seguirnos en nuestra red social y enviarnos un mensaje directo (DM).
@yvesolationn Hola @yvesolationn. Queremos que sepas que ya estamos preparados para ayudarte y nos encantar铆a conocer los detalles de tu consulta. Por favor, comp谩rtenos toda la informaci贸n para que podamos brindarte la mejor soluci贸n. Estaremos muy atentos a lo que nos escribas.
@inspirealt Hi X.
As advised, we're unable to look into adjusting the fare. However, as a gesture of goodwill, we've added 拢5 of Uber credit to your account to use on future trips.
Uber credit has no expiry date and, whilst it will be applied by default on your next trip, if you wish to save your credit for another time you can toggle it on or off when requesting a trip.
@FudroPiotr Hi Piotr, we understand your wish to have a complete history of your travels for documentation.
However, for now, we do not offer this feature in our application. Thank you for pointing this out. If you need to access a certain trip, you can download individual receipts from riders.uber.com.
Thanks for your understanding.
@HadaChalada02 We've been in touch via DM. If you have any questions, please let us know by replying to that message.
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@Sanjayb54954136 Hi there, sorry to hear about the hassle. Please note that the Intercity feature is currently not live in your city and hence, you are not receiving any trips in your city. Please try going online and taking an Intercity trip from the eligible city, and you should be able to do so. Also, to be eligible to take Rental trips in your city, you must satisfy the following criteria: Your app rating should be greater than or equal to 4.9. You should take at least 500 trips on our platform. The manufacturing year of the vehicle you are actively driving on our platform should be 2020. Appreciate your understanding.
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@robeermunoz_ D茅janos comentarte que, para resguardar tu privacidad y seguridad, el seguimiento sea 煤nicamente a trav茅s de mensaje privado.
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@robeermunoz_ Te hemos respondido por mensaje privado. Te pedimos amablemente que verifiques, para continuar el seguimiento por ese medio 煤nicamente.
@robeermunoz_ Gracias por contactarnos. Te hemos respondido por mensaje privado. Te pedimos amablemente que verifiques para poder apoyarte.
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@2yovy2 Hi there! Thanks for bringing this to our attention. We're here to assist. Can you please provide us the email address and phone number linked to your account along with the order details? We'll be looking forward to hearing from you.
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@CshVvoxr We understand your frustration regarding your experience with this order. Upon reviewing the account, it shows that a member of our team has recently been in touch. Please check this message in-app as well as in your email. Please be sure to check your spam & junk folders in case the message ended up there. We appreciate your patience.
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@llorennxx Queremos ajudar com isso, mas n茫o conseguimos o contato com voc锚 por aqui. Faz assim, segue a gente e manda uma mensagem. Vamos precisar de alguns dados.
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@Shonny_ZA We understand your concerns,
The issue is currently being reviewed by the support team, and they'll get in touch as soon as possible.
Please direct your questions, and inquiries to our team via in-app ""Help"" so that you'd be best assisted.
Appreciate your patience.
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@Lavy02 Thanks for getting back to us. We have been in touch via DM Please feel free to reply there with any questions. Thank you for your patience.
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@VarunV589666 We're sorry to hear you're having trouble with your account. We've been in touch via DM. If you have additional questions, please let us know by replying to that message.
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@skinkforpres Thank you for reaching out to us. We've been in touch via DM. If you have any questions, please let us know by replying to that message.
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@TheoWaweru Thank you for reaching out and sharing your concerns. We've been in touch via DM. If you have any questions, please let us know by replying to that message.
@FELIPED94648402 Ficamos muito preocupados com o seu relato e queremos ajudar o quanto antes! Tentamos te chamar na DM, mas n茫o conseguimos. Para podermos conversar de forma privada e segura, 茅 s贸 seguir o nosso perfil aqui. Depois, nos envie a sua mensagem por l谩, por favor. Aguardamos o seu contato para resolvermos isso juntos!
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