Monk

New on Monk: Introducing Spotlight, see the collections Julia, our AI collections agent, has verified, and replay any of them step by step. This release also lets you export dashboards as slide decks, adds a new Voice analytics tab, and lets you assign blocked portal tasks to the right teammate. See the full changelog for October 15 to October 31st at the link below.

Join us on 10/29 for the AI CFO Stack Demo Day with Monk, @DrivetrainAI, @RilletHQ, @tryramp, & @Anrok Short demos, all in one hour 1pm ET / 10am PT, RSVP link in the comments

New on Monk: Call Logs are easier to scan, so you can play any call recording right from the list and read the transcript as a back-and-forth between the Monk agent and your customer. Also in this release, remittances you can link straight from the transaction, and stuck portal uploads that show what’s blocking them, like a 2FA code or a failed login, so your team can respond accordingly. Full changelog from October 1st to October 15th in the link below.

We just shipped Custom Dashboards in Monk, so anyone on a finance team can build their own reports. Building one takes about a minute: - describe the widget you want in plain language, and Monk’s agent builds it - or add one from the catalog, like top 10 outstanding invoices or total collected month to date - pick the columns, set the date range, arrange the grid and save AR reporting is no longer one-size-fits-all. Live for every Monk customer today. @francescocoacci walks through the update in the video below.

The Oktoberfest edition of run club is here! Up the West Side Highway, then beers at @StandardHotels Biergarten. Three pace groups at 8, 9 and 10 min/mile. RSVP at the link in the comments @raincards @usemonk @jpmorgan @GeorgeKurdin

New on Monk: Collections Home is rebuilt, and it's what you land on now. Also in this release, remittance advice read straight from email, Knowledge that flags conflicting guidance, and dashboards you build yourself. Full changelog from September 15th to October 1st in the link below.

Hiring a Forward Deployed Engineer, in person at our NYC office. The AR stack is broken. We’re rebuilding it with AI, speed, and craftsmanship. As our founding Forward Deployed Engineer, you’ll embed deeply with our largest and most complex customers, solve the hardest problems in their revenue workflows, and own the outcome end to end. Know someone great? $10K cash referral bonus if we hire them. Link in comments to apply, or email joe@monk.com.

When an invoice is paid late, most people assume it is because the customer did not want to pay. But across the receivables Monk manages, edge cases drive 39% of the slowdown in cash flow. Most of the time, a customer plans to pay but something is holding up the invoice. Common examples include: - the invoice was rejected in the customer’s vendor portal - an insurance certificate or W-9 expired, so the invoice is on hold - the PO was closed or has no funds left on it - the payment came in short and nobody followed up on the difference These don't show up on an aging report, so most collections teams keep chasing based on days overdue without knowing what is blocking payment. We wrote up the most common causes we see and four things to check before your next follow-up.

We're hiring an Account Executive in person at our NYC office. Trillions sit stuck in unpaid invoices. We eliminate this friction for businesses. Day-to-day, you will: - prospect and build your own pipeline - run complex deal cycles end to end - help build the sales motion rather than inherit one - work with engineering to craft what customers ask for $10K cash bonus if we hire someone you recommend. Link in comments to apply, or email joe@monk.com

Subject builds AI-powered curriculum. Every district has varying procurement cycles, purchase orders, fiscal-year budget timing, and approval chains. Monk found districts that were already using Subject's curriculum and had never been sent an invoice for it. We're proud to partner with the Subject team to keep cash moving as fast as they are adding districts. Full story in comments.