
Welcome to Asda 💚 For customer support, please contact @AsdaServiceTeam.
Joined February 2009
- Tweets19.1K
- Following1K
- Followers475K
- Likes11.8K
Colin's friends say he’s the spitting image of Max the Gnome from the Asda Christmas advert – so they’ve teamed up to send him lots of his little likeness to cheer him up as he recovers from treatment for blood cancer. He says: “There are a lot of lovely people around.”
Home shopping driver Ronan from Asda Enniskillen was out on his rounds when he spotted a regular customer’s dog, Ruá, running loose along a quiet country road a long way from home.
He stopped and, with gentle coaxing, he managed to get red setter Ruá into his van and then made a detour from his route to reunite her with her worried owner, who said she’d been missing for hours.
Ronan, who's worked at the store for four years, said: "When I saw Ruá I knew she was too far from home, and I couldn’t just leave her. It’s all about being a part of the community and looking out for one another, so I was delighted I was there. I’m just glad I was able to help."
Our Cashpot for Schools initiative has so far raised £3 million for primary schools across the UK – and there's still another eight weeks left to further boost the total.
Community champion Diane from Asda Rhyl has been visiting local schools to spread the word, including Ysgol Maes Owen at nearby Kinmel Bay, where headteacher Catrin said: "We think it's such a fantastic idea and everyone at the school is so positive about it. It's really bringing the community together and it's just so easy to do. School budgets have been hit so anything that brings in extra funding is brilliant. We plan to spend the money from Cashpot for Schools on books and learning aids plus anything to support wellbeing in the school."
To help our local schools all you need to do is download Asda Rewards if you don't already have it. Go into Cashpots and opt in to Cashpot for Schools and choose your primary school. Then whenever you are shopping in store scan your rewards app and, if you shop online, make sure Your Rewards is linked. For each shop you do between now and 30th November we will donate 0.5% of your total shop. Find out more here: bit.ly/3Zy1pDg
#cashpotforschools
A massive thank you to all our customers, colleagues and volunteers who are supporting our Tickled Pink breast cancer charity campaign which raises money and awareness for @BreastCancerNow and @CoppaFeel
Colleagues are taking part in a wide range of activities, including shaving their heads, waxing their legs, dressing up in wigs and tutus, sponsored silences, dying their hair pink, and joining in with cycling, running and walking challenges.
Community champion Gemma, from our Harlow store, said: "Colleagues are 100% backing the importance of checking yourself. The store is awash with pink and it's great to see the amount of products supporting our Tickled Pink crusade too."
Asda Tickled Pink has been running for 28 years, raising over £90m for Breast Cancer charities including Breast Cancer Now and CoppaFeel! Find out more here: bit.ly/4dy9sDn
We’ve hit the £2 million mark 👏 See how you can help your local primary school: asda.com/cashpotforschools 💚
WOW! I can’t quite believe that we’ve raised over £2 million pounds for UK primary schools already! Thank you to everyone who has opted in to Cashpot for Schools with @asda 😀 Let's get it to £3 million!
Thanks to everyone who has helped raise more than £1.1 million for primary schools in just 72 hours 👏💚 bit.ly/3ZelsGU
Find out more about Cashpot for Schools and how you can support your local school when you shop at Asda: asda.com/cashpotforschools
and that’s the tea…☕️
☕️ Asda has beaten brands such as PG Tips, Tetley and Twinings in a taste test to find Britain’s best cup of tea
Tell us your favourite brand in the comments 👇 telegraph.co.uk/news/2024/09…
It's happening! 👏 #oasisreunion
This quoted post is unavailable.
Whisper it: Our Screaming Devil wine is now just £10 a bottle: bit.ly/3KdE9So
(Subject to availability. Challenge 25. No ID, no sale.)
Brits in stitches at Asda's 'violently iconic' take on Whispering Angel wine
mirror.co.uk/lifestyle/food-…
Congratulations to Harry Potter fan Kelly from Asda Isle of Wight who's now Mrs Snape after getting married to Shaun, who also works at the store.
The couple, who have worked at the store since it first opened seven years ago, met at a mutual friend's house party a year earlier. Kelly said: "My friend knew that I loved Harry Potter and Shaun is always called by his surname, Snape – as in Professor Snape – so she introduced us. We just got talking and that was it really. I always joke with Shaun that the only reason I married him was to get his surname!"
The couple were married at Holy Cross Church in Binstead. Kelly said: "The wedding was lovely and we had quite a few colleagues there. Everyone likes a wedding, don't they, and Asda is like one big family. Everyone is really happy for us, they've been really sweet."
#HarryPotter
When a customer at Asda Bangor was having a panic attack and feeling a bit overwhelmed our customer service colleague Louise stepped in to do all she could to calm her down.
Louise, who's worked at the store for seven years, chatted to the lady, scanned her shopping and then took it to her car for her. Louise said: “I wanted to make sure she felt safe and supported, it must have been a scary experience, so I walked her out to her car with her shopping. She was very thankful. I just felt that I was doing my job, but I was glad to help."
Store manager Anthony said: “Louise’s actions really reflect the dedication and care our employees show towards their customers. Panic attacks affect so many people and I’m so proud to hear how well Louise dealt with the situation, she certainly made a positive impact on her customer’s day. Very well done Louise!”
Everyone at Asda Corby is delighted to see 83-year-old Victor back at his checkout after recovering from bowel cancer surgery – and he says he's so grateful for all the support he's had that he wants to help anyone else who needs someone to lean on.
Former driving instructor Victor, who's worked at the store for six years, wanted to get back to work after his surgery so he could see his customers. He posted on the Original Corby Chats Back Facebook group to encourage customers to let him know at his checkout if there's anything they want to chat about. Victor said: "We have all heard that a problem shared is a problem halved, but nobody does it – nobody talks to each other. I'm trying to get people to talk.
"Some customers just need to unload some of their problems and I'm here to listen. It's a good purpose in life to try to help people. I'm a very positive person – negativity does nothing for you. You've just got to keep fighting. I've almost got a club at work – my customers come in and wait for me to open my till. We have a laugh with some leg pulling which creates a happy atmosphere. The customers are a friendly bunch."
Trudie from Asda Grantham says "instinct just took over" when she rescued a motorist whose car had caught fire in a crash involving three vehicles.
Home shopping driver Trudie was out on her deliveries when she witnessed the collision on the A15 in torrential rain. When she saw flames and smoke coming from one of the cars she pulled over safely and ran to help. She said: "I shot across to the car which had flames and smoke coming out of the bonnet and opened the door telling the driver that we needed to get her out quickly as her car was on fire. The lady was in shock. I looked to see if her legs were trapped, which they weren't, and she said she wasn't in any pain or injured. I told her to undo her seatbelt then I took her hand and guided her out of the car and onto the grass verge and then I called the emergency services."
Trudie also helped another motorist – giving him her coat and sitting him in her van to keep dry and warm until emergency services arrived. After giving a statement to the police she called her customers to say she was on her way with their deliveries ... but explained that she may be a little late.
She said: "Going to the lady's aid was just an instant reaction; it all happened in a split second. My first thought was that she was still sitting in that car and anything could have happened. If I was in that position I'd want someone to come and help me.
A customer with a young baby says our colleague Claire was "one in a million" for the way she helped her with her shopping at Asda Pyle.
The lady's baby didn't like being strapped into the trolley and wouldn't settle so his mum was struggling to do her shopping while carrying him and pushing the trolley. As soon as Claire spotted the mum she stepped in to help, pushing the trolley and picking the items she needed, before scanning and packing her shopping.
The customer wrote to the store to thank Claire for her kindness, saying: "She made sure I was ok leaving the store and was just so lovely, understanding and helpful. I left there feeling so grateful to have had her help. What a truly lovely, kind hearted person. Faith in humanity restored. Thank you so much Claire. You are one in a million."
Tom, who's autistic, has soared in confidence so much since he started working at Asda Leamington Spa eight years ago that he's now set up a group to support other autistic adults.
Tom, who's 32, says the support and encouragement he's received at Asda has helped him both inside and outside of work. He said: "I like that everyone at work is understanding and I like the community ethos in the store too; it is really a friendly store. I'm really happy in my job. It's given me so much confidence and I've used this to push myself outside of work."
Tom set up the group, Breaking Down Barriers, to provide a place for autistic adults and people with learning disabilities to get together after he found many were struggling to get out following the Covid pandemic. He said: "We've been meeting once a month. The workshops have been such a success and I can't be any happier with how they are going."
The store's community champion Aaliyah helped Tom secure a grant from the Asda Foundation and has visited his group at the Sez U Community Theatre. She said: "It's great what Tom is doing – we are all so proud of him at the store."
We’ve teamed up with @NHSEngland to add advice about the signs and symptoms of mouth cancer on our own brand toothpaste and mouthwash.
It's an issue that's particularly personal to service section leader Jackie from Asda Newton Mearns, as she was diagnosed with mouth cancer 19 years ago when she was pregnant with her son Jack. She said: "I think the campaign is absolutely amazing and I support it 100 per cent. It's a brilliant idea. Your mouth is just as important as any other part of your body so if you find anything unusual please go to your dentist. Know your normal. It's really important that you go for your regular check-ups so your dentist knows your mouth and they will notice anything untoward. If you don't have a dentist, go to your GP."
Jackie, who had 35 sessions of radiotherapy over seven weeks, said: "I think it's important to give people hope. I think a lot of people hear the word cancer and they think they are going to die and it's not like that. Mouth cancer can be very aggressive and can get out of hand very quickly. I was so very lucky. Don't ever feel stupid about getting something checked. It's so important. If I hadn't have gone to my GP when I did I might not be here today and my children wouldn't have had a mum.”
A big thank you to porter Leeroy from Asda Hemel Hempstead who went out of his way to help a disabled customer when her car broke down in the car park.
Leeroy was collecting trolleys and baskets when he saw the lady trying to jump start her car and noticed that the battery charger was starting to smoke. He quickly went over to disconnect the charger and make sure all was safe. He then got his car and tried to jump start the car but to no avail. As the lady didn't have her phone with her, Leeroy lent her his so she could contact the breakdown service but she struggled to get through. As Leeroy’s shift had finished he put the lady’s shopping in his car and dropped her off home.
The following day was Leeroy’s day off but he still collected the lady in the morning and took her back to the store where she met someone from the breakdown service who sorted out her car.
When Maxine from Asda Kingswood spotted an upset customer she went straight over to see what was wrong – and when the lady told her she'd lost her purse containing her wages and precious family mementos Maxine was determined to help her find it.
She got the lady a chair and calmed her down, before retracing her steps and finding the lady's purse, complete with all her money and photos of her parents. Store manager Terry said: "The customer was so overwhelmed that she returned to the store to give Maxine a beautiful bouquet of flowers for her exceptional service and gratitude. We are all extremely proud of Maxine. She is a true superstar; keep up the amazing service."
Everyone at Asda Cramlington is right behind England ahead of the big match .... well, apart from their Spanish colleague Roberto!
Roberto, who's worked at the store for 15 years, is flying the flag for Spain but says he won't mind too much if England win as it'll please his Newcastle-born wife Michelle. He said: "I think it will be a very close game, with not much in it. It will be fun. I'm glad both teams have got to the final as although I'm Spanish my home now is in England and I support Newcastle United as well as Athletic Bilbao."
He's been getting into the spirit of things with his colleague Ellen, pictured here showing her support for England, who's confident the trophy will finally be "coming home". She said: "I think we will win, definitely. I have a gut feeling. We've got to be positive, haven't we? It''s about time. Spain are a good side, but we can play well when we want to. We should be proud. I just hope we win mind as Roberto will not shut up afterwards if Spain win! #EURO2024


















